I cannot recover my password. I do know what info goes into the database option

Hi Stephany,

Thank you for using Geotab, did you get a chance to contact your reseller? They are the one who set up the account for you. Geotab authorized resellers are professionally trained by us to help you with any necessary support.

You should be able to get to the recovery page when you click on the " ? " icon at the login page. Please make sure to check your spam/junk folder for the reset link.

Don't worry if you don't know your reseller name, if the issue continues, please feel free to contact us at anytime. Our contact info is listed here: geotab.com/contact

Thank you